Frequently Asked Questions
Everything you need to know about shopping with Steals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout if you need your fashion fix sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your free domestic return.
How do I know which size to pick?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific garment measurements provided.
Are the items authentic?
Absolutely. At Steals, we source directly from verified brands and authorized distributors to ensure every piece in your wardrobe is 100% authentic.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I modify or cancel my order?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 30 minutes of placement by contacting our support team via live chat.